As we rapidly hurtle into a mobile-first world, we are seeing consumers use an increasing number of apps to carry out daily chores be it  shopping, banking to several others . These apps are constantly updated and improved to make customer-friendly and visually appealing. It is this user experience with consumer apps that has raised expectations for every software interaction – users want their experience to be intuitive, simple and uncomplicated. On the other hand, enterprise software has not undergone a similar makeover as yet. Forget making the applications more pleasant to look at, few have even tried making these applications user-friendly. People are of the belief that if isn’t broken, they aren’t going to fix it, and this could be a very big problem in the near future. The generation of people addicted to applications on their phones are the ones entering the workplace today. They look for easy-to-use apps and quickly discard applications that possibly make them click 5 times instead of 2. Millenials, as they are otherwise known, who are now joining the workforce aren’t going to be impressed. Because they’ve only ever known software and applications that are user-friendly. The good news is that things have already started changing. Today, instead of only data engineers, most companies are also looking to hire user experience (UX) designers. Consumer-friendly applications like Dropbox have made it easy for documents to be shared and stored, while Asana and Honey have made collaboration and internal communications easy. In order to keep up with this changing trend, here are some steps that will help bring UX to the heart of your business:

1. Hire an Experienced Team to Manage Your Software: One of your first five hires should be a UX designer. One way to draw in your designers is by creating a senior-level UX position. There are a lot of companies out there who have put this plan in motion with positions such as “Chief Experience Officer” and “VP of User Experience”. They are likely to find more designers willing to apply for jobs, as they see it as rewarding.

2. Encourage Collaboration: Your software may have requirements listed out by a product manager, and will be created by your experienced team, but if both tasks are done exclusively, the end-product might be very different than what was expected. In order to create software that fulfill company’s needs, is designed well, and is easy to use, have the executive team, your organization’s existing teams, and your users work together. This way, the end user is also kept in mind, and the software or application is made to help alleviate their grievances. This software renaissance has just begun, and people who have already adapted a more user friendly approach are seeing terrific results. Workers require less training and are more satisfied, and this has led to lower turnover rates. We, at Kuliza, have been helping a lot of startups revamp the UX for their enterprise software and its great to see visible and immediate benefits.